Device information Q&A

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I have different KTDG Dongles plugged to my computer, how can I identify which COM port corresponds to which Dongle ?

Each KTDG Dongle has a unique serial number that identifies it. The last sixteen digits of the serial number correspond with the EUI64 field reported on the sticker placed on its plastic enclosure. Therefore, to identify which COM port corresponds to each dongle, just open a serial terminal on the COM ports corresponding to KiNOS Virtual COM devices and request its serial number to match it with the EUI64 of the desired dongle.

kinos@local:~$ show snum
KTWM102-11+201701+8404D20000000003

 

I have plugged a KTDG Dongle on my computer, but it isn’t listed among the COM active ports, but among unknown devices. What should I do ?

If your KTDG Dongle is not listed as KiNOS Virtual COM device under COM ports, but among unknown devices or other type of USB devices it means that its USB drivers have not been properly installed, or have not been installed at all. The first and only thing required to work with your KTDG Dongle is driver installation. Please, refer to the USB driver installation guide.

 

How can I know which software version is running on a KTDG Dongle ?

If you would like to know what firmware is currently running on a KTDG Dongle, open the serial terminal and ask for the current software version as shown below.

kinos@local:~$ show swver
Bootloader v1.0.6453.53286
KiNOS v1.1.6477.42674

 

How can I identify the packets sent and received by a KTDG Dongle ?

To identify the packets sent and received by your KTDG Dongle in a traffic capture you need to know its 802.15.4 MAC Addresses (Short and Extended). In Thread networks the so called EUI64 is rarely used over the air, therefore it is not the appropriate parameter to identify the traffic directed to your KTDG Dongle. To get the current MAC Addresses of a KTDG Dongle, open the serial terminal and request the Extended MAC and the RLOC16 (Thread’s name for 802.15.4 Short Address) .

kinos@local:~$ show emac
d6-ef-6a-93-6e-67-82-8b
kinos@local:~$ show rloc16
0x0000